This special report examines the top trends and lessons learned from 2023 with focus around the likely challenges and opportunity for the year ahead. Drawing from leading voices from the channel, our report examines diverse topics with a focus on how the community can maximise profits, minimise risks and stand out from the crowd.
We look back over the year at some of the events that have shaped our industry. From the rapid emergence of AI, cultural and social issues, to the wider economic climate; our experts from Cofense, Kaseya, NinjaOne and Sophos join our editorial team to make some educated guesses on the near future and how they will impact the channel.
Key themes for this year include a major focus on cybersecurity, a segment experiencing double-digit growth in the face of new threats and corresponding compliance requirements. The report also touches on trends such as digital engagement, differentiation and building a compelling service portfolio while operating within an increasingly competitive landscape.