"The Silent Epidemic”: Tackling Agent Wellbeing in the Contact Centre Industry
In the post-pandemic years, a less visible but equally concerning crisis has been brewing within the European contact centre industry.
In the post-pandemic years, a less visible but equally concerning crisis has been brewing within the European contact centre industry.
Breach Secure Now (BSN) and MSP technology provider Lyra Technology Group have signed an “exclusive...
Telecoms provider Motorola Solutions is opening a new research & development (R&D) centre...
Sustainability is a top priority for Chief Information Officers (CIOs) with the majority investing...
AI, Automation and cybersecurity become priorities for channel partners transitioning to trusted advisors as clients strive for digital agility
Technology systems integrator IGXGlobal, a subsidiary of US-based ePlus Inc, will begin offering...
Pan-European cyber security MSP Integrity360 will now act as a reseller for Darktrace’s entire...
Pan-European VAD Infinigate has acquired a majority stake in Australian IT distributor Wavelink,...
Security vendor SonicWall partners now have access to a European-based Security Operations Center (...
UK cloud services firm Hyve Managed Hosting has doubled its US business in a matter of months. The...