Vodafone UK will have over 100 partners in the first phase of its new enterprise programme, which comes into effect on 1 January 2017. The new Vodafone Partner Programme aims to lift Partner capabilities and operational standards for delivering customer service excellence across Vodafone’s Total Communications solutions. For the first time, Partners have been able to achieve Vodafone certification across the Vodafone Fixed, Mobile, Converged and Cloud portfolio of technologies.
The move to highlight Partner capabilities has been made to support customer requirements, as businesses look to Vodafone and the channel for trusted expertise in communications infrastructure and services, to support smart working practices and digital transformation initiatives, it says..
Nick Birtwistle, Director of Partners and Strategic Alliances at Vodafone UK said: “From unified communications to the Internet of Things, digital technologies are enhancing the way businesses and public services work. This is driving transformation in the design and delivery of communications infrastructure and services, and demand for converged solutions. We have designed our new programme to equip our partners with the highest-levels of training and support around our portfolio of technologies.”.
“We’re delighted to announce the first Partners to our programme and will continue to work with the many others who are aiming to qualify for the programme ahead of our second accreditation date in June.”
The Vodafone Partner Programme marks a shift in the way industry Partners are supported, providing extensive online training resources as well as expanded access to specialist sector and technology expertise across Vodafone’s enterprise business. Moving away from traditional tiered partner models, the new programme recognises Partners with four new status categories: Total Communications; Advanced; Specialist; and Approved.