The world’s second largest technology distributor says it has control of the ransomware attack that crippled its ordering and fulfilment systems last week.
“Ingram Micro has been working diligently with leading third-party cybersecurity experts to investigate and remediate the cybersecurity incident announced on 5 July, 2025, including proactively taking certain systems offline and implementing other mitigation measures,” said the firm yesterday evening, US Eastern time.
“Based on these measures and the assistance of third-party cybersecurity experts, we believe the unauthorised access to our systems in connection with the incident is contained and the affected systems remediated. Our investigation into the scope of the incident and affected data is ongoing,” it added.
“We have implemented additional safeguards and monitoring measures to protect our network environment as we bring our systems back online,” Ingram said.
Yesterday saw other updates from the company on its website before the one above. “In addition to subscriptions, we are now able to receive and process orders for hardware and other technologies via phone or email in the United States. Some limitations may exist which will be clarified as orders are placed,” it said.
In addition: “We are now able to process orders received by phone or email from Austria, Canada, Singapore, and the Nordics, as well as the countries supported by our Miami Export business. In addition to those announced today, countries with order processing capabilities by phone or email include Brazil, China, France, Germany, India, Italy, Portugal, Spain, and the UK, as discussed in our July 7 update. Some limitations still exist with hardware and other technology orders, which will be clarified as orders are placed.
Here are our previous stories on the attack, which include previous updates by the firm:
https://www.iteuropa.com/news/channel-partners-continue-suffer-ongoing-i...
https://www.iteuropa.com/news/update-ingram-micro-makes-progress-overcom...
