Insight Enterprises has acquired Infocenter, a fast-growing pure-play ServiceNow Elite Partner, adding a full complement of ServiceNow consulting, implementation and managed services to its automation solutions portfolio.
Infocenter, the 2024 ServiceNow Americas Consulting and Implementation Partner of the Year, works with clients around the world to implement ServiceNow capabilities and pursue digital transformation goals.
“Workflow automation has become a necessity,” said Joyce Mullen, Insight president and CEO. “Our clients expect unified cross-enterprise experiences, and with Infocenter’s deep ServiceNow expertise, we will be better positioned than ever to deliver industry-leading intelligent workflow automation solutions, fuelled by AI, to create unified experiences and deliver valuable insights.”
Infocenter’s distinct approach to modernising business processes on the Now Platform will become part of Insight’s Solutions Integrator framework. Infocenter’s combination of packaged services and pre-built applications begins with a RADIUS business process analysis, to help plan and design custom ServiceNow solutions, while DEVSHOP enterprise managed services continuously improve innovation and efficiency in key business areas.
Bill McDermott, ServiceNow chairman and CEO, said: “Insight’s bold move on Infocenter is a significant milestone in our joint strategy to accelerate business transformation across the ecosystem. Together, we will harness the power of AI, workflow automation and cross-enterprise experiences to unlock unparalleled value for our mutual clients.”
“The ServiceNow ecosystem will be elevated with Insight and Infocenter joining forces,” added Erica Volini, SVP, global partnerships and channels at ServiceNow. “This is about empowering organisations to thrive in the digital age, harnessing the full potential of the ServiceNow platform to drive innovation and unlock unparalleled value for our clients.”
The value of the acquisition has not been disclosed by Insight.
