When the going gets tough: The good MSP gets smarter

With a tighter economic outlook sparked by higher inflation and an energy crisis, many MSPs are looking at ways to do more without having to increase FT headcount or compromise critical service delivery goals. Some are also looking at options such as outsourcing certain services and revised contractual terms to ensure they can align rising costs with revenues to remain profitable.

In this illuminating session, Alex Ford from IT Glue will touch on a number of these themes to offer valuable insights along with practical steps that MSPs can utilise to become more efficient. To not just ride out the potential storm – but to get themselves into a position to come out the other side in better shape.

A few of the takeaways include:

• Best practice around onboarding new staff quickly, cost effectively and remotely
• Outsourced service management – pros, cons, and practical considerations
• Gaining vendor contract and subscription cost predictability